Descriptions for Order, Product, and Job Status Messages

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Status messages are able to be displayed for Orders, Products, and Jobs within ONYX Align. These are messages that communicate a noteworthy status regarding the item (such as it being overdue).


Table of Contents


Order Status Messages

Type

Title

Description

Error

Price Calculation Error

Displayed when a job within the order contains a price calculation error

Invoice Sync Fail with QuickBooks Online

Displayed when the invoice fails to sync over to QuickBooks Online

Invoice Sync Error with QuickBooks Online

Displayed when there is a discrepancy between the invoice in ONYX Align and the invoice in QuickBooks Online

Estimate Sync Fail with QuickBooks Online

Displayed when the estimate fails to sync over to QuickBooks Online

Estimate Sync Error with QuickBooks Online

Displayed when there is a discrepancy between the estimate in ONYX Align and the estimate in QuickBooks Online

Warning

Price per Job Calculation Halted

Displayed when the Price per Job has been halted on one or more jobs within the order

Outdated Costs

Displayed when cost values within the order are outdated

Order Held for Production

Displayed when the order is placed on hold for production

Product(s) Held for Production

Displayed when products within the order are placed on hold for production

Product(s) Unsubmitted

Displayed when product(s) within the order are unsubmitted

Job(s) Unsubmitted

Displayed when job(s) within the order are unsubmitted

Invoice Not Linked to QuickBooks Online

Displayed when the invoice the ONYX Align order was linked to is deleted in QuickBooks Online

Estimate not Linked to QuickBooks Online

Displayed when the estimate the ONYX Align estimate was linked to is deleted in QuickBooks Online

Payment Required

Displayed when the Requires Payment order ticket item is enabled

Invoice Invalidated

Displayed when an invoice has been invalidated

Invoice Void in QuickBooks Online

Displayed when the linked invoice in QuickBooks Online is set to void

Estimate Invalidated

Displayed when an estimate has been invalidated

Estimate Closed in QuickBooks Online

Displayed when the linked estimate in QuickBooks Online is set to closed

Order Overdue

Displayed on orders when the current date/time is past the set Order Due Date

Job(s) Overdue

Displayed when job(s) within the Order have a Job Due Date that is prior to the current date/time

Invoice Overdue

Displayed on orders and accounts receivable when the current date/time is past the set Invoice Due Date (not displayed if the outstanding balance on the order is $0.00)

Estimate Expired

Displayed on estimates when the current date/time is past the set Estimate Expiration Date

Price Mismatch

Displayed when there is a discrepancy between the accepted Total Order Price and the currently-calculated Total Order Price

Job(s) and/or Product(s) Price Mismatch

Displayed when there is a discrepancy between the accepted Total Product/Job Price and the currently-calculated Total Product/Job Price

Info

Outdated Price Calculation Method

Displayed when the order is using an outdated method for calculating Total Order Price

Outdated Sales Tax Calculation Method

Displayed when the order is using a different Sales Tax Method calculation than the option that is currently set

Print Mode Not Compatible

Displayed when job(s) within the order contain a Print Mode selection that is not compatible with the selected Media Group and Media Profile

Order Due Today

Displayed on orders when the current day matches the set Order Due Date

Invoice Issued

Displayed on orders and accounts receivable when the invoice is issued

Invoice Synced with QuickBooks Online

Displayed when an order is linked to an invoice within QuickBooks Online

Invoice Due Today

Displayed on orders and accounts receivable when the current day matches the set Invoice Due Date

Discrepancy with Issued Invoice

Displayed when there is a discrepancy between the current information within the order and the information within the currently-issued invoice

Estimate Issued

Displayed on estimates when the estimate is issued

Estimate Synced with QuickBooks Online

Displayed when an estimate is linked to an estimate within QuickBooks Online

Estimate Expires Today

Displayed on estimates when the current day matches the set Estimate Expiration Date

Discrepancy with Issued Estimate

Displayed when there is a discrepancy between the current information within the estimate and the information within the currently-issued estimate

Invoice Partially Paid

Displayed when the invoice has been partially paid

Invoice Paid in Full

Displayed when the invoice has been fully paid

Job(s) Due Today

Displayed when job(s) within the order have a Job Due Date that matches the current day

Job(s) Assigned to Users

Displayed when job(s) within the order are assigned to a User


Product Status Messages

Type

Title

Description

Error

Job(s) in Product Contain Price Calculation Error

Displayed when job(s) within the product contains a price calculation error

Warning

Product Held for Production

Displayed when the product is placed on hold for production

Product Unsubmitted

Displayed when a product is unsubmitted

Job(s) in Product Unsubmitted

Displayed when job(s) within the product are unsubmitted

Job(s) in Product Overdue

Displayed when job(s) within the product have a set Job Due Date that is prior to the current date/time

Info

Print Mode Not Compatible

Displayed when job(s) within the order contain a Print Mode selection that is not compatible with the selected Media Group and Media Profile

Job(s) in Product Due Today

Displayed when job(s) within the product have a Job Due Date that matches the current day

Job(s) in Product Assigned to Users

Displayed when job(s) within the product are assigned to a User


Job Status Messages

Type

Title

Description

Error

Price Calculation Error

Displayed when the job contains a price calculation error

Warning

Price per Job Calculation Halted

Displayed when the Price per Job has been halted on the job

Product Containing Job Held for Production

Displayed when the product containing the job has been placed on hold for production

Job Unsubmitted

Displayed when the job is unsubmitted

Job Overdue

Displayed when the current date is past the set Job Due Date

Info

Print Mode Not Compatible

Displayed when a Print Mode selected is not compatible with the selected Media Group and Media Profile

Job Due Today

Displayed when the Job Due Date that matches the current day

Job Assigned to [User]

Displayed when the job is assigned to a User